FAQs

Answers to your questions about Tyga.

The Boxes

Is it just herbs & spices?

No. Tyga is more than just a spice kit. Depending on the recipe, our kits include measured spices, prepared pastes, sauces and stocks, together with an illustrated, step-by-step recipe card.

Simply add the fresh ingredients and cupboard essentials listed on the card. Each gift set contains four different recipe kits.

Are the boxes good value?

Each recipe kit serves up to four people. Each gift set contains four recipe kits, making up to 16 portions in total. You get the measured spices, pastes and sauces for each recipe, so there’s no need to buy full jars for just a spoonful. Simply add the fresh ingredients and cupboard essentials listed on the recipe cards.

Are Tyga boxes eco-friendly?

We use both compact & recyclable packaging. In addition to this, all of our ingredients are pre-portioned which will help you to reduce food waste.

Do Tyga boxes suit specific diets?

Most of our boxes are GF and there are vegetarian and vegan options available.

How long do they last?

Our recipe kits and gift sets have a shelf life of 12 months. Please check the best-before date on your pack.

Do they need to be kept in the fridge?

No, they can be stored in your cupboard.

Do they contain sugar?

Some kits include sauces that contain sugar, such as sweet chilli sauce and fish sauce. Some recipes also ask you to add sugar or honey.

Ingredients vary by recipe. Check the ingredient lists on the product page and sachets, and the “You will need” list on your recipe card.

Orders & Payments

My promo code doesn't work

If you have received a promo code from ourselves and are struggling to apply it, please get in touch with us.

enquiries@tyga.com

What payment methods are accepted?

Pretty much the full works, we accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, American Express and Apple Pay.

Can I cancel my order?

Please email sales@tyga.com as soon as possible with your order number.

If your order hasn’t been dispatched, we’ll cancel it and arrange a refund. If it has already been dispatched, we may be unable to stop delivery, but please contact us to arrange a return.

See our Delivery & Returns page for full details. Your statutory rights are unaffected.

How do I redeem a gift card or voucher?

Enter your gift card code in the “Discount code or gift card” box at checkout and select “Apply”. Any unused balance stays on the card for another order.

Looking for a gift? Buy a Tyga e-gift card, delivered by email.

If you have an older Tyga voucher or your code isn’t recognised, email sales@tyga.com and we’ll help you redeem it.

Can I include a gift message?

Yes. Select “Add to cart”, then “View cart”. Enter your message in the “Gift message” box before continuing to checkout.

Sending the gift directly to someone? Enter their name and address as the delivery address at checkout, and use your own email address for order updates.

Delivery

Do I need to be in to receive my box?

No. Our boxes will fit in a standard UK letterbox.

When will my box arrive?

We dispatch orders within 1 business day, Monday to Friday, excluding bank holidays. We’ll email you when your order is dispatched.

Standard UK delivery uses Royal Mail Tracked 48, with estimated delivery 2–3 business days after dispatch. Faster options are available at checkout.

Delivery times are estimates. Northern Ireland and remote postcodes may take longer. Delivery times to the Channel Islands and Isle of Man vary. See our Delivery & Returns page for details.

Where do you deliver?

We deliver throughout the UK, including Northern Ireland, and to the Channel Islands and Isle of Man.

For international orders, enter your delivery address at checkout to check availability and shipping charges before placing your order.

Can I change my delivery address?

Please email sales@tyga.com as soon as possible with your order number and the correct delivery address.

If your order hasn’t been dispatched, we’ll do our best to update it before it leaves us. Once it has been dispatched, we may be unable to change the delivery address.